One of the UK’s largest banks, Santander, has been fined £1.5 million by the Financial Services Authority. The fine was imposed because Santander failed to explain to its customers whether some of its higher-risk investments were covered by the Financial Services Compensation Scheme (FSCS) – this is a safety net of last resort if Santander [...]
A recent investigation by the BBC’s Panorama programme revealed that many high street banks including Abbey National (now Santander), Barclays, HSBC, Lloyds, NatWest and RBS continue to mis-sell investments to consumers. The Financial Complaints Bureau has expressed concern for a number of years about the quality of investment advice provided by high street banks. We [...]
In November 2011 the Financial Services Authority warned the industry that it considered traded life policy investments (TLPI) to be high risk, toxic products which should not be promoted to UK retail investors. The EEA Life Settlements Fund is a form of traded life policy investment. In a consultation paper it recently issued, the FSA [...]
HSBC has been fined £10.5 million by the Financial Services Authority (FSA) for mis-selling investments to elderly customers. In addition to the fine, the FSA has ordered HSBC to pay compensation to all affected clients. The total compensation bill is expected to be in excess of £29 million. The fine relates to advice provided by [...]
In the past, when interest rates were higher, elderly and retired people, many inexperienced investors, were satisfied with the interest received on their savings held on deposit in bank and building accounts. Their capital was not at risk and they typically used the interest received as a stream of income to top-up income from other [...]
The Financial Services Authority (FSA) has publicly censured Integrity Financial Solutions for failings in its role both as a product provider and adviser of geared Traded Endowment Policies (TEP). The public censure will have little impact on Integrity since it is in voluntary liquidation. The FSA could have imposed a fine of £350,000 on Integrity, [...]
According to figures recently published by the Financial Ombudsman Service, complaints about Investment Bonds offering unit-linked guarantees have surged by 33 per cent since 2008. Between April and December 2009, 1,995 complaints about Investment Bonds featuring unit-linked guarantees were made. This compares to 1,497 in the previous year. The increase in complaints unsurprisingly coincided with [...]
Proof of PPI
We only accept PPI claim(s) where you can provide proof you purchased PPI - this will usually be confirmed on your:
- credit agreement
- loan agreement
- monthly statements
- other paperwork
You'll need to send us this proof of PPI when you return our Claim Pack. Without proof of PPI your bank or lender will not be obliged to investigate your claim(s) for compensation.