About us

The Financial Complaints Bureau is a regulated financial claims management company. We were set up to help UK consumers win compensation if they have been mis-sold an Investment or Pension Mortgage by their bank, insurance company or financial adviser that has caused them to suffer, or likely to suffer, a financial loss.

We have a passion to seek justice for the victims of mis-selling and can help you win compensation for your investment losses or mortgage shortfall if you have a valid claim.

Please note that we are unable to help you regarding any other type of financial claim, so we won’t be unable to help you unless your claim is specifically about a mis-sold Investment or Pension Mortgage.

Compliance

We are regulated by the Ministry of Justice in respect of regulated claims management activities.

Registration number: CRM22043

We are registered with the Information Commissioner’s Office to handle personal information under the Data Protection Act 1998 and are legally obliged to protect any personal information we hold.

Registration number: Z2069785

We are registered as a limited company in England and Wales.

Company number: 7029453
Registered Office: 36a Gordon Road, Dartford, Kent, DA1 2LQ
Claims Office: Cobalt House, Centre Court, Sir Thomas Longley Road, Medway City Estate, Kent, ME2 4BQ