The Financial Complaints Bureau specialises in financial services compensation claims, fighting unfairness and for your rights. We have helped many of our clients get justice where they were mis-sold an unsuitable investment or pension mortgage arrangement.

All major financial firms employ experts to handle claims against them, and with recent press coverage proving that claims are not dealt with fairly, you may be at a great disadvantage if you lack specialist knowledge to support your claim. You can fight back and employ your own expert by using The Financial Complaints Bureau to represent you.

We’ll handle your claim on a ‘No Win, No Fee’ basis, meaning we are motivated solely by achieving the best outcome for you. We will never ask you to pay us a fee upfront and there are no hidden charges.

Think you might have a claim? You can call us on 0800 084 2990 or send us a message and we’ll let you know.

Claiming Compensation

If your investment was mis-sold, compensation will be based on the financial position you would have been in had your money instead been invested in a suitable product / fund(s).

If your pension mortgage was mis-sold, compensation will be based on the position you would have been in had you instead started a risk-free repayment mortgage from the outset.

How much can I claim?

Our biggest mis-sold investment claim to date is £65,431. Our biggest pension mortgage claim to date is £32,245.

How long will my claim take?

If we establish that you have a valid claim, it is likely to take up to 6 months until you receive any compensation due.

Request a Claim Pack

Click below to request a mis-sold investment claim pack.

Mis-sold Investment

Click below to request a mis-sold pension mortgage claim pack.

Mis-sold Pension Mortgage

Contact Us




You can send us a fax on 0871 508 0287


The Financial Complaints Bureau
Cobalt House, Centre Court
Sir Thomas Longley Road
Medway City Estate

© Copyright 2009 - 2015 | Financial Complaints Bureau is a trading name of Financial Complaints Bureau Limited
Registered as a limited company in England and Wales | Company No. 7029453 | Registered Office: 36a Gordon Road, Dartford, Kent, DA1 2LQ
Claims Office: Financial Complaints Bureau, Cobalt House, Centre Court, Sir Thomas Longley Road, Medway City Estate, Kent, ME2 4BQ

We are regulated by the Claims Management Regulator in respect of regulated claims management activities. Our registration (CRM22043) is recorded on www.claimsregulation.gov.uk